Terms of Service
Welcome to Layer2 Studio Ltd. By engaging with our services, you agree to be bound by the following Terms of Service ("Terms"). Please read them carefully before entering into any agreements or contracts.
1. Definitions
- "We," "Us," "Our," "The Company" refers to Layer2 Studios Ltd, a design and development company registered in the UK.
- "Client," "You," "Your" refers to the person, company, or organization that purchases services from us.
- "Services" refers to design, development, and any related consultancy or support services provided by Layer2 Studios Ltd.
2. Services
We provide digital design and development services, including but not limited to:
- UI/UX Design
- Web and App Development
- Brand Identity
- Research and Prototyping
- Customer Experience (CX) and Interaction Design
Our services are outlined in a project proposal or contract agreed upon before work begins. Each project may involve multiple phases such as discovery, design, development, and testing.
3. Client responsibilities
As a client, you agree to:
- Provide necessary materials, assets, and information to enable us to deliver the services.
- Respond to requests for approvals, feedback, and clarifications promptly to avoid delays.
- Ensure all content provided is owned by you or appropriately licensed for use.
- Comply with any third-party terms, should your project involve third-party services (e.g., hosting, APIs, etc.).
4. Payments and fees
All fees and payments will be outlined in the project proposal or contract. Payment terms will typically include an upfront deposit (e.g., 50%) before work commences and the balance upon project completion unless otherwise agreed in writing.
Late payments may incur interest charges at the statutory rate (8% plus the Bank of England base rate), and we reserve the right to suspend or terminate services if payments are not received on time. Additional services outside of the agreed project scope may incur additional fees, which will be communicated before proceeding.
5. Intellectual property
Upon full payment, you will own the final designs, code, and assets delivered as part of the project. We retain the right to showcase the project in our portfolio and marketing materials unless a non-disclosure agreement (NDA) is in place.
Any third-party software or tools used in the project will remain the property of their respective owners, and you must comply with their licensing agreements.
6. Revisions and feedback
The project proposal will outline the number of revisions included for each phase. Additional revisions beyond this scope may result in additional fees. We will seek your approval at key stages of the project. Once approval is given, any changes requested afterward may result in additional charges.
7. Termination
Either party may terminate the agreement if:
- The other party materially breaches the terms and does not rectify it within 14 days of receiving written notice.
- The project is delayed due to the client's failure to provide necessary information or approvals within a reasonable timeframe.
Upon termination, any fees for work completed up to that point will be payable.
8. Warranties and liability
We warrant that our services will be provided with reasonable skill and care. While we strive for excellence, we cannot guarantee that the final product will be entirely free from errors or issues. We are not liable for any indirect, consequential, or special damages, including but not limited to lost profits or business interruptions.
Our total liability for any claims arising out of or in connection with this agreement will not exceed the total amount paid for the services.
9. Confidentiality
We respect the confidentiality of any sensitive information you provide and agree not to disclose it to any third parties, except as required to perform the services or as legally mandated.
10. Data protection and privacy
We comply with the Data Protection Act 2018 and the UK GDPR. Personal data shared with us in the course of delivering our services will be handled securely and in accordance with our Privacy Policy.
11. Third-Party services
Our services may involve third-party software, platforms, or APIs. While we will assist in the integration and setup, we are not responsible for the performance, security, or availability of third-party services.
12. Force majeure
Neither party will be liable for any failure to perform its obligations due to events beyond its reasonable control, including but not limited to natural disasters, strikes, or government actions.
13. Governing law and jurisdiction
These Terms and any disputes arising from them will be governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Changes to terms
15. Contact us
If you have any questions about these Terms or our services, please contact us at:
Layer2 Studio Ltd
Broad Oaks, Wyke Road, Gillingham, Dorset, SP8 4NG
Email: hello@layer2.studio
