Privacy Policy
At Layer2 Studio Ltd, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services or visit our website.
1. Information we collect
We may collect and process the following types of personal data:
- Personal Information: Name, email address, phone number, and other contact details.
- Project Information: Details related to your business, project requirements, and communication history.
- Technical Data: IP address, browser type, time zone, and other information collected from website usage through cookies and similar technologies.
2. How we use your information
We use your personal information for the following purposes:
- Service Delivery: To communicate with you, provide our services, and manage project-related activities.
- Billing and Payments: To process payments and manage invoices for services rendered.
- Marketing Communications: To send you updates, offers, and information related to our services, if you have opted in to receive such communications.
- Website Improvement: To analyze how our website is used and improve its functionality and content.
3. Legal basis for processing
We rely on the following legal bases to process your personal information:
- Contractual Necessity: To fulfill our contract with you and provide the agreed-upon services.
- Legitimate Interests: For business purposes such as improving our services, direct marketing, and protecting our legal rights.
- Consent: Where we have obtained your consent, particularly for marketing communications.
- Legal Obligations: To comply with legal requirements, such as financial record-keeping and reporting.
4. How we share your information
We will not share your personal information with third parties, except in the following situations:
- Service Providers: We may share your information with trusted third parties who assist us in delivering our services (e.g., hosting providers, payment processors).
- Legal Compliance: We may disclose your personal information if required to do so by law or in response to legal requests (e.g., court orders).
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.
5. Data security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, or loss. However, no system is completely secure, and we cannot guarantee the absolute security of your data.
6. Data retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including any legal or reporting requirements. When your information is no longer needed, we will securely delete or anonymize it.
7. Your data protection rights
Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can request corrections to any inaccurate or incomplete information.
- Right to Erasure: You can request that we delete your personal data, subject to certain conditions.
- Right to Restriction: You can request that we limit how we use your personal data.
- Right to Object: You can object to the processing of your personal data for certain purposes, such as direct marketing.
- Right to Data Portability: You can request a copy of your data in a commonly used format to transfer to another service provider.
To exercise any of these rights, please contact us at [Your Contact Email].
8. Cookies and tracking technologies
Our website uses cookies and similar technologies to collect information about your browsing activities. Cookies are small text files stored on your device that help us enhance user experience, track usage, and provide targeted advertising.
You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your experience on our website.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify you by email. Please check this page regularly to stay informed of any updates.
10. Contact us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Layer2 Studio Ltd
Broad Oaks, Wyke Road, Gillingham, Dorset, SP8 4NG
Email: hello@layer2.studio
